Shipping policy
TheRIVIVE Shipping Policy
At TheRIVIVE, we're excited for you to experience our skincare products. Here's what you need to know about how we handle shipping your order.
Shipping Methods & Delivery
We currently handle all shipments directly to ensure your products reach you safely. Since we're not tied to specific delivery timelines with external partners, we're unable to provide exact delivery dates at the time of purchase.
However, we always strive to get your TheRIVIVE products to you as efficiently as possible. Once your order has been shipped, you'll receive a shipping confirmation email which will include any available tracking information. This will allow you to monitor the journey of your package.
Shipping Costs
Shipping costs will be calculated at checkout based on your order total and delivery location. We occasionally offer shipping promotions, so keep an eye out for those!
Important Considerations
- Shipping Address: Please ensure your shipping address is complete and accurate to avoid any delays or issues with delivery. TheRIVIVE is not responsible for orders shipped to incorrectly provided addresses.
- Delivery Issues: While we do our best to ensure a smooth delivery, unforeseen circumstances can sometimes arise. If you experience any issues with the delivery of your package, please contact us at therivive.queries@gmail.com . We'll do our best to assist you in tracking down your order.
- International Shipping: At this time, TheRIVIVE primarily ships within India. If you are outside this area and interested in our products, please contact us, and we'll see what's possible.
We appreciate your patience and understanding as we work to deliver your TheRIVIVE essentials. If you have any questions about our shipping policy, feel free to reach out to us!